Job Description

Olanka Travels is a premier travel company operating a very successful in Sri Lanka over the last thirteen years with global presence in UK, Indian, Vietnam, Indonesia and Australia. We are seeking for talent global customer care executive to interact with customers all over the world by providing 24/7 customer care service.

Job Profile

• Live Chat and provide quality service to overseas customers
• Handling customer inquiries and customer support
• Build sustainable relationships and engage customers by taking the extra mile
• Offer quotes and travel itineraries using our systems

Candidate Profile

• Experience in customer handling or front office will be an added advantage
• Grate attitudes for learn and adopt our culture
• School leaver will also be consider
• Good communication skills in English language
• Work from home arrangements
• Able to work on shifts

Work Experience : 0-1year

Job Type : Full time

Job Description

Olanka Travels is on a mission to become the global leader in personalized, bespoke tours. We are dedicated to creating memorable, personalized holiday experiences for our clients. With a commitment to professional and friendly service, we are expanding our reach globally, including into the French market. We invite you to join our team and help us bring our vision to life.

Job Profile

• Directly engage with customers from the French market to drive sales and build lasting relationships.
• Work flexible hours to align with European time zones, ensuring optimal service to our clients.
• Continuously learn and adapt to the nuances of the French market to effectively tailor our travel solutions.
• Collaborate with the sales team to develop and implement innovative sales strategies.

Candidate Profile

• 1-2 years of experience in sales, marketing, or related fields.
• Undergraduates with relevant skills are also encouraged to apply.
• Must have a command of the French language, both written and spoken.
• Sales-driven with a keen interest in learning about market dynamics and customer needs.
• Flexible and outgoing personality, capable of thriving in a dynamic and fast-paced environment.

Work Experience : 1-2years

Job Type : Full time

Job Description

Olanka Travels is a premier travel company operating a highly successful B2C & B2B business in Sri Lanka over the last 14 years with a global presence in the UK, India, Vietnam, Indonesia and Australia, and we are looking for a dynamic and innovative team dedicated to delivering top-notch visual content across various platforms. We pride ourselves on creativity, quality, and a commitment to excellence. We are looking for a talented Graphic Design & Video Editor to join our team and help us elevate our brand through compelling visuals and engaging videos

Job Profile

• Create and edit graphics, illustrations, and videos for various platforms including social media, websites, marketing campaigns and internal graphics
• Collaborate with the marketing team to develop visually appealing content that supports brand messaging and marketing goals
• Ensure all visual content is consistent with our brand guidelines and maintains a high level of quality
• Stay updated on the latest design and video editing trends and incorporate them into your work
• Manage multiple projects simultaneously and meet tight deadlines
• Provide creative input and suggestions to improve visual content and overall brand presence

Candidate Profile

• Proven experience as a Graphic Design & Video Editor or similar role
• Proficiency in graphic design software such as Adobe Photoshop, Illustrator, or canva
• Strong video editing skills using software like Adobe Premiere Pro, After Effects or Final Cut Pro
• A keen eye for aesthetics and details
• Excellent communication and collaboration skills
• Ability to work independently and manage time effectively
• Portfolio of completed design and video projects

Work Experience : 0-1year

Job Type : Full time

Job Description

Olanka Travels is a premier travel company operating a highly successful B2C business in Sri Lanka over the last nine years with a global presence in the UK, India, Vietnam, Indonesia and Australia, and we are looking for great skilled Accounts Assistant to look after the entire outbound operation           

Job Profile

• Process payments and financial documents such as invoice, statements and vouchers
• Oversee the collection, deposit and reconciliation of bank funds and accounts
• Performing the online backend finance function
• Able to work with minimum supervision and self – discipline

Candidate Profile

• Preferably completed AAT or following professional qualification in accountancy (CA, CIMA, ACCA, etc.)
• Minimum 1 year experience in the similar capacity
• Should be young and energetic
• Familiar with MS Office packages and computer-based accounting packages

Work Experience : 0-1year

Job Type : Full time

Job Description

Olanka Travels is a premier travel company operating a highly successful B2C & B2B business in Sri Lanka over the last 14 years with a global presence in the UK, India, Vietnam, Indonesia and Australia, and We are seeking a talented Tour Operations Executive you will be responsible for overseeing all transportation logistics to ensure smooth and efficient travel experiences for our clients. Your primary focus will be on coordinating transportation services, managing vehicle fleets, and handling transport payments to vendors and suppliers. You will play a pivotal role in maintaining high standards of service delivery while optimizing costs and adhering to regulatory requirements.

Job Profile

• Oversee the maintenance, servicing, and inspection of all vehicles in the fleet.
• Plan and organize transportation schedules to meet the needs of our clients and itineraries.
• Coordinate with tour guides, drivers, and other staff to ensure smooth execution of transportation services.
• Anticipate and mitigate any potential transportation-related issues or delays.
• Conduct regular safety training sessions for drivers and transportation staff.
• Provide excellent customer service to travelers, addressing any transportation-related inquiries or concerns promptly and professionally.
• Handle complaints or feedback related to transportation services and implement corrective measures as necessary.
• Work closely with other departments to ensure a seamless and enjoyable travel experience for our clients.
• Oversee the processing of transport payments to vendors and suppliers, ensuring accuracy and timeliness.
• Review and reconcile invoices, track expenses, and maintain financial records related to transportation payments.

Candidate Profile

• Minimum 01 year of working experience in a similar capacity in the travel & tourism or hospitality industry
• Diploma / Degree in the field of tourism and hospitality or any other related qualification from a recognized university or private institute
• Should possess an excellent command of English languages, both oral and written
• Ability to multitask and remain calm under pressure, especially during peak hours or intense situations
• Knowledge of management principles and familiarity with company with company products, services, and policies

Work Experience : 0-1year

Job Type : Full time

Job Description

Olanka Travels is a premier travel company operating a highly successful B2C business in Sri Lanka over the last fourteen years with a global presence in the UK, India, Vietnam, Indonesia and Australia, and We are seeking a talented Tour Operations Executive to make arrangements for hotels, special arrangements and activities for our customers to give unforgettable memories while maintaining a good relationship with hoteliers.

Job Profile

• Verify the costing before proceed the reservation
• Assist in obtaining refunds and invoices
• Assist in handling Vietnam and Maldives travel operations
• Handling special arrangements with hotels when required
• Handling new reservations/ amendments & cancellation
• Handling confirmation following up process and invoice collection process
• Prompt engagement with hotels with regard to special arrangements
• Assist in checking hotel rooms availability (Both Local and Overseas availability such as Maldives etc)
• Keep the system updated on tour confirmation related information
• Maintain daily / weekly / monthly reservation charts and provide reserve related reports as per requirement

Candidate Profile

• Minimum 01 year of working experience in a similar capacity in the travel & tourism or hospitality industry
• Diploma / Degree in the field of tourism and hospitality or any other related qualification from a recognized university or private institute
• Should possess an excellent command of English languages, both oral and written
• Ability to multitask and remain calm under pressure, especially during peak hours or intense situations
• Knowledge of management principles and familiarity with company with company products, services, and policies

Work Experience : 0-1year

Job Type : Full time

Job Description

Aspiring to be the global leader in personalized, bespoke tours, Olanka Travels is dedicated to creating memorable, personalized holiday experiences for our clients. With a commitment to professional and friendly service, we are expanding our reach globally, adding new destinations to our portfolio to cater to a growing clientele. In line with this expansion, we are looking for a dynamic Vietnam Country Manager to help lead our operations and contribute to our vision.

Job Profile

• Lead all aspects of customer service, ensuring each traveler's experience is aligned with Olanka’s commitment to personalized, memorable vacations.
• Engage with key stakeholders and maintain strong relationships with Destination Management Company partners to expand our service offerings.
• Oversee and update tariffs and manage complex tour and itinerary planning.
• Direct the financial management of the branch, including budgeting and profit analysis.
• Drive the recruitment, training, and management of a high-performing team dedicated to upholding the highest standards of service and professionalism.
• Maintain and enhance the quality of inbound trips to Vietnam, ensuring top-tier customer feedback.
• Proactively manage sales strategies, identify market opportunities, and implement growth initiatives.
• Develop and manage training programs that promote a deep understanding of the Vietnamese tourism market, both locally and internationally.
• Ensure compliance with all local regulations and company policies.

Candidate Profile

• Experienced professional, aged 35-45, with over 10 years in the travel industry, preferably with direct experience in Vietnam.
• Proven leadership and people management skills, with a history of managing diverse teams.
• Strong network within the Vietnamese tourism sector and a deep understanding of the market dynamics.
• Excellent English communication skills are essential.

Work Experience : 3-4years

Job Type : Full time

Job Description

Olanka Travels is a premier travel company operating a highly successful B2C business in Sri Lanka over the last fourteen years with a global presence in the UK, India, Vietnam, Indonesia and Australia. We are seeking a Management Trainee – Sales Operations to responsible for implementing and managing strategic sales processes, analyzing sales data, and ensuring sales operations are running smoothly

Job Profile

• Collaborate with the management team to develop strategies for the company
• Analyze large pools of data to discover trends, patterns and correlations that will assist Managers in making informed business decisions
• Analyze, monitor sales revenue performance trends, spot outliers, Maintain Operational KPIs and communicate results Daily/Weekly/Monthly & Annually to the management
• Build reporting capabilities using internal data analysis systems and generate results
• Work with Technology & Operations teams to design changes to suite of information systems & tools
• Manage & support Business information systems
• Conduct daily sales audits, prepare gap analysis reports & coordinate trainings

Candidate Profile

• Bachelor's Degree in Marketing Management, Business Management, Finance Management or Economics, Travel and Tourism
• Pass finalist or Partly Qualified of SLIM, CA, CIMA would be an added advantage
• Should have knowledge in business data analysis, Sales & Marketing report preparation, New Business proposal
• Experience in data analytic tools such as CRM system and other system knowledge would be an added advance
• Be able to achieve required targets given by the top management

Job Type : Full time

Job Description

Olanka Travels is a premier travel company operating a highly successful B2C business in Sri Lanka over the last fourteen years with a global presence in the UK, India, Vietnam, Indonesia and Australia. We are seeking a motivated and highly functional Digital Marketing Professional to enhance our digital marketing initiatives. This role is pivotal in leading our comprehensive digital marketing operations, contributing significantly to our strategies, execution, and growth in digital presence

Job Profile

• Lead our entire marketing operation, integrating Google paid marketing, SEO, and SMM strategies to elevate brand visibility and engagement across global markets
• Strategize and execute Google paid marketing campaigns, leveraging targeting and analytics to maximize reach, engagement, and return on investment effectively
• Direct SEO initiatives to enhance website visibility, improve search rankings, and drive organic traffic, while managing social media paid marketing to amplify reach
• Oversee website development and maintenance, ensuring seamless user experience, while coordinating graphic design and content creation across video, written, and graphics
• Lead and inspire the digital marketing team, fostering a culture of innovation, collaboration, and continuous improvement to achieve marketing excellence and business goals

Candidate Profile

• Minimum 6+ years of relevant digital marketing experience required
• Degree in marketing, IT, or a related field is essential
• Comprehensive knowledge of Google Ads, SEO strategies, and analytics
• Experienced in managing website projects and social media campaigns
• Proficient in managing graphic design and multimedia content creation tasks
• Demonstrated leadership skills with a focus on team development
• Fluent in English with excellent communication and interpersonal skills

Work Experience : 3-4years

Job Type : Full time

Job Description

Olanka Travels is a premier travel company operating a highly successful B2C business in Sri Lanka over the last thirteen years with a global presence in the UK, India, Vietnam, Indonesia and Australia. We are seeking a motivated and highly functional Paid Ads Professional to enhance our digital marketing initiatives. This position offers the opportunity to contribute to our significant advertising strategies and execution, playing a key role in our growth and online presence

Job Profile

• Lead the planning and execution of paid marketing strategies, supporting the Digital Marketing Manager and the team with day-to-day tasks and initiatives
• Design, develop, and manage Google Ads campaigns, ensuring they align with the company's goals, target audience, and budget constraints
• Oversee the setup and optimization of PPC, SEO, SMM, and Google campaigns to capture future prospects and enhance online visibility
• Craft and distribute compelling content for the company’s social media pages and website, enhancing brand presence and digital footprint
• Coordinate and contribute to the management of client projects, ensuring objectives are met and client satisfaction is maintained.

Candidate Profile

• Holds a degree in Marketing, IT, Digital Marketing, or a closely related field, from a reputable university or institute
• Experience of 4+ years in Paid Ads Management in a Digital Marketing role
• Possesses an excellent command of the English language, facilitating clear and effective communication
• Demonstrates superior interpersonal skills paired with an outgoing personality, essential for leading a team and interacting with clients
• Shows a strong willingness to learn and the ability to quickly adapt to new marketing trends

Work Experience : 3-4years

Job Type : Full time

Job Description

Olanka Travels is a premier travel company operating a highly successful B2C business in Sri Lanka over the last nine years with a global presence in the UK, India, Vietnam, Indonesia and Australia, and we are seeking a talented Assistant Manager for sales to oversee the sales staff to develop and implement strategies to improve company sales.

Job Profile

• Lead and manage a dynamic team to ensure a smooth operation
• Oversee daily operations, including coordination with various departments to achieve company goals
• Experience in independent planning and implementation of tour itineraries and costing
• Handle escalated customer issues professionally and efficiently
• Collaborate with senior management to set and achieve business objectives

Candidate Profile

• Suitable qualifications in travel and tourism Management and or in a related field
• Female candidates with 5 or more years of experience in a travel & tourism industry are welcome
• Handle B2B and B2C online sales in tourism sector directly
• Strong leadership, communication, and interpersonal skills with the ability to build trust and support with team members and clients
• Excellent command in English language, both written and verbal

Work Experience : 3-4years

Job Type : Full time

Job Description

Olanka Travels is a premier travel company operating a highly successful B2C business in Sri Lanka over the last nine years with a global presence in the UK, India, Vietnam, Indonesia and Australia, and We are seeking a talented Creative Content Writer to produce marketing copies to advertise our products, to write blog posts about industry related topics, and to promote our content on social media.

Job Profile

• Develop and execute creative content strategies aligned with clients' objectives, target audience, and marketing goals
• Coordinate with a team of graphic designers, video editors, and writers, fostering a collaborative and innovative work environment
• Oversee the production of engaging and compelling content across various digital platforms including social media, website, blogs and email campaigns
• Collaborate with clients to understand their brand identity and tailor content solutions that meet their specific needs and preferences
• Stay up-to-date with industry trends, emerging technologies, and digital marketing best practices to implement innovative approaches in content creation.

Candidate Profile

• 3+ years of experience in a relevant field, with a proven track record of successful contents
• Bachelor's degree in Marketing, Communications, Business, or a related field
• Demonstrated ability to conceptualize and create engaging content across various formats
• Proven team working skills and extensive ability to guide and inspire a diverse team to achieve collective goals
• A strong understanding of digital marketing principles and strategies

Work Experience : 2-3years

Job Type : Full time

Job Description

Olanka Travels is a premier travel company operating a highly successful B2C business in Sri Lanka over the last nine years with a global presence in the UK, India, Vietnam, Indonesia and Australia, and We are seeking a talented Creative Content Writer to produce marketing copies to advertise our products, to write blog posts about industry related topics, and to promote our content on social media.

Job Profile

• Develop and execute creative content strategies aligned with clients' objectives, target audience, and marketing goals
• Coordinate with a team of graphic designers, video editors, and writers, fostering a collaborative and innovative work environment
• Oversee the production of engaging and compelling content across various digital platforms including social media, website, blogs and email campaigns
• Collaborate with clients to understand their brand identity and tailor content solutions that meet their specific needs and preferences
• Stay up-to-date with industry trends, emerging technologies, and digital marketing best practices to implement innovative approaches in content creation.

Candidate Profile

• 3+ years of experience in a relevant field, with a proven track record of successful contents
• Bachelor's degree in Marketing, Communications, Business, or a related field
• Demonstrated ability to conceptualize and create engaging content across various formats
• Proven team working skills and extensive ability to guide and inspire a diverse team to achieve collective goals
• A strong understanding of digital marketing principles and strategies

Work Experience : 2-3years

Job Type : Full time

Job Description

Olanka Travels is a premier travel company operating a highly successful B2C business in Sri Lanka over the last nine years with a global presence in the UK, India, Vietnam, Indonesia and Australia, and We are seeking a talented Junior Operations Executive handles requests from operations team and travel consultants via email or other platforms to make sure booking information is input correctly into the system.

Job Profile

• Maintain standards operational procedures for the contracting and system loading function
• Prompt engagement with hotels with regard to special arrangements
• Assist in checking hotel rooms availability (Overseas availability such as Maldives etc)
• Keep the system updated on hotel/resort related information’s
• Maintain daily / weekly / monthly reservation charts and provide reserve related reports as per requirement

Candidate Profile

• Diploma / Degree in the field of tourism and hospitality or any other related qualification from a recognized university or private institute will be an added advantage
• Excellent command in English Language (spoken & written)
• Grate attitudes for learn, grow fast and adopt into our culture
• Freshers are encouraged to apply

Work Experience : 0-1year

Job Type : Full time

Job Description

Olanka Travels is a premier travel company operating a highly successful B2C business in Sri Lanka over the last nine years with a global presence in the UK, India, Vietnam, Indonesia and Australia, and we are looking for great skilled Accounts Assistant to look after the entire outbound operation           

Job Profile

• Process payments and financial documents such as invoice, statements and vouchers
• Oversee the collection, deposit and reconciliation of bank funds and accounts
• Performing the online backend finance function
• Able to work with minimum supervision and self – discipline

Candidate Profile

• Preferably completed AAT or following professional qualification in accountancy (CA, CIMA, ACCA, etc.)
• Minimum 1 year experience in the similar capacity
• Should be young and energetic
• Familiar with MS Office packages and computer-based accounting packages
• School leavers are encouraged to apply.

Work Experience : 0-1year

Job Type : Full time

Job Description

We are seeking a Media Coordinator to join our team. As a Media Coordinator, you will play a crucial role in managing our website's content, ensuring its relevance, accuracy, & appeal to our audience.

Job Profile

• Curate content: articles, blogs, images, videos, & tour itineraries in line with Olanka's values. Use CMS to publish.
• Collaborate with writers for SEO-rich content.
• Maintain content calendar & oversee publication.
• Manage content: fix links, apply SEO, & update tour packages.
• Ensure up-to-date & attractive tour package info.
• Stay updated on industry trends & recommend website improvements for a competitive edge.

Candidate Profile

• A bachelor's degree/diploma in Marketing, Communications, Web Design, or a related field is preferred.
• Strong organizational skills and attention to detail, with experience in curating, editing, and uploading web content.
• Excellent communication skills to coordinate with writers and other team members effectively.
• A basic understanding of SEO principles and best practices to enhance website visibility.

Work Experience : 0-1year

Job Type : Full time

Job Description

Olanka Travels is a premier travel company operating a highly successful B2C business in Sri Lanka over the last nine years with a global presence in the UK, India, Vietnam, Indonesia and Australia, and we are currently seeking SEO interns to join our SEO team and assist with daily SEO tasks and activities.

Job Profile

• Assist in identifying high-value keywords that will drive qualified traffic to the website.
• Implement on-page SEO best practices such as meta descriptions, title tags, and content optimization.
• Support link building campaigns in coordination with SEO goals.
• Contribute to content development for the blog, product pages, and other site sections.
• Use tools like Google Analytics and Google Search Console to analyze and monitor performance metrics and assist in creating reports on key SEO metrics.
• Assist in ensuring the website is technically optimized to attract and engage visitors from search engines.
• Work closely with other team members, including content creators, web developers, and digital marketers, to ensure SEO best practices are followed.

Candidate Profile

• Bachelor’s degree or currently pursuing a degree in Marketing, Business, Computer Science, or a related field.
• A genuine passion for SEO and a desire to learn and grow in this dynamic field
• Strong analytical skills to assess data and draw meaningful insights for SEO improvements
• Good communication skills to work collaboratively within the team and convey SEO strategies and findings clearly.
• Basic understanding of digital marketing tools, analytics, and SEO practices

Work Experience : 0-1year

Job Type : Full time

Job Description

We are seeking a talented Social Media Assistant Manager to develop, guide and monitor an organization’s interactions with the public through social media platforms using a unified voice.

Job Profile

• Assist in developing and executing comprehensive social media content strategies that align with clients' brand objectives and target audiences
• Collaborate with designers, copywriters, and other team members to create visually appealing and compelling social media content, including graphics, videos, captions, and articles
• Manage and monitor clients' social media platforms (such as Facebook, Instagram, Twitter, LinkedIn, etc.), ensuring timely and consistent posting, engagement, and interaction with followers
• Support the implementation of social media ad campaigns, including ad creation, targeting, budget management, and performance tracking
• Monitor social media performance using analytics tools, gather insights, and prepare regular reports to assess the effectiveness of campaigns and provide recommendations for improvement

Candidate Profile

• 6+ years of experience in a social media management or digital marketing, with a proven track record of successful campaign execution
• Bachelor's degree in Marketing, Communications, Business, or a related field
• Strong familiarity with major social media platforms, their features, algorithms, and best practice
• Basic skills in content creation, including graphic design and video editing, to conceptualize and collaborate on engaging social media content
• Proficiency in using social media analytics tools to track, analyze, and report on campaign performance

Work Experience : 0-1year

Job Type : Full time

Job Description

We are seeking talented Junior Tour Consultants to provide attractive tailor made travel arrangements to our worldwide travelers visiting global holiday destinations

Job Profile

• Prompt engagement with our customers (travelers) around the world over phone calls and emails
• Gather travel requirements from customers
• Offer quotes and travel itineraries using our systems
• Provide travel consultation to travelers over the phone

Candidate Profile

• Undergraduate / Fresh graduate in the field of tourism and hospitality or any other related qualification from a recognized university or private institute
• Excellent command in English
• Having high level of interpersonal skills with an outgoing personality
• Grate attitudes for learn and adopt our culture

Work Experience : 0-1year

Job Type : Full time

Job Description

We are seeking a talented manager to guide and support the team in arranging travel packages for our worldwide travelers visiting global holiday destinations.

Job Profile

• Drive & achieve designated team targets set by the management
• Develop and implement new strategies to bring sales
• Coaching and mentoring the low performers and drive them for sales targets
• Identify capable members and develop succession plan
• Carryout sales team performance reviews in timely manner
• Identify skill gaps of the sales force and drive for development

Candidate Profile

• Bachelors / Masters in the field of tourism and hospitality or any other related qualification
• A minimum of 06 years of hands-on experience in travel and tourism is required
• Exposure to manage a minimum of a 10 - member team
• Strong leadership skills and the ability to motivate employees
• Having a high level of interpersonal skills with an exemplary customer care personality

Work Experience : 3-4years

Job Type : Full time

Job Description

We are seeking talented Tour Consultants to provide attractive tailor made travel arrangements to our world wide travelers visiting global holiday destinations

Job Profile

• Prompt engagement with our customers (travelers) around the world over phone calls and emails
• Gather travel requirements from customers
• Offer quotes and travel itineraries using our systems
• Provide travel consultation to travelers over the phone

Candidate Profile

• Diploma / Degree in the field of tourism and hospitality or any other related qualification from a recognized university or private institute
• Minimum one-year work experience from any relevant field
• Excellent command in English Language (spoken & written)
• Travel exposure within Sri Lanka & Overseas will be a definite advantage
• Having high level of interpersonal skills with an exemplary customer care personality
• Grate attitudes for learn, grow fast and adopt into our culture

Work Experience : 0-1year

Job Type : Full time

Job Description

We are seeking for talented Senior Tour Consultants to provide attractive tailor made travel arrangements to our world wide travellers visiting global holiday destinations.​

Job Profile

• Prompt engagement with our customers (travelers) around the world over phone calls and emails
• Gather travel requirements from customers
• Offer quotes and travel itineraries using our systems
• Provide travel consultation to travelers over the phone
• Manage and guide junior-level team members

Candidate Profile

• Diploma / Degree in the field of tourism and hospitality or any other related qualification from a recognized university or private institute
• Minimum 2 years of work experience in the travel industry
• Excellent command in English Language (spoken & written)
• Travel exposure within Sri Lanka & Overseas will be a definite advantage
• Having high level of interpersonal skills with an exemplary customer care personality
• Grate attitudes for learn, grow fast and adopt into our culture

Work Experience : 0-1year

Job Type : Full time