Customer Relations Executive [Expired]


Job Description

  • Prompt engagement with our customers (travellers) around the world over phone calls and emails
  • Gather travel requirements from customers
  • Distribute inbound leads to sales force effectively through CRM system
  • Follow up with sales executives and make sure the customer requirements are met
  • Follwo up with customers and collect invoice value


Job Requirement

  • Diploma /Degree level of education or 2 year minimum work experience in inbound travels
  • Fluent in English (spoken & written)
  • Clear communication skill over the phone
  • Preferably females between age of 21 to 26
  • Great customer care personality
  • Telemarketing, Telesales, BPO experience would be an added advantage
  • Travel exposure within Sri Lanka and overseas will be considered
  • Extracurricular involvements such as clubs, social work, industry-related activities, leadership programmes are specially considered
  • Great attitude to learn, grow fast and adapt into our culture

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